FAQ - Frequently Asked Questions

FAQs

You have questions? We have the answers.

Q: Can I be picked up and/or dropped off at my house or hotel?
A: Yes! We can pick up the whole group at almost any location in the greater Austin area. If you are going out after your tour, we're happy to drop you off at a restaurant, a bar, Rainey Street, 6th Street, or nearly anywhere else in town at no additional charge! Multiple pickups or drop offs (as in 2 of either) will require a prior agreed upon arrangement (which will usually be some kind of monetary incentive).

Q: Do I have to be 21 to ride the Beer Bus?
A: Yes. All riders must be 21 or older, in both years and maturity level. IDs will be checked upon boarding. No maturity level test is given, but if we see you boarding with a funnel for drinking beers, we’ll know. Everyone will know.

Q: Will there be food?
A: There will be complimentary snacks (usually pretzels) and bottled water provided onboard. Almost every place we stop has a food truck, if not an entire kitchen. There will be at least one option on every tour. We can ensure that one of the stops has a substantial menu if you like, and you can determine which stop it is. If you plan to eat, we ask that you order early so as not to delay our departure for the next fun place.

Q: Will my tour ever be canceled?
A: We really don’t think so, and will do everything possible to avoid that! However, circumstances beyond our control occasionally happen, as with anything. In the event that we have to cancel, you will be refunded 100% or given a credit for a future tour, your choice. We also promise to notify you as soon as possible.

Q: What if I have to cancel my tour?
A: While we will be sad that you will not be going, if you cancel more than a week ahead of time, no problem, you’ll get a full refund. We’ll have to charge a small processing fee which covers the credit card transaction fees (you didn’t think we were going to pay that, right?). If you cancel between 4-7 days before, you’ll get a 50% refund because it simply won’t rebook in that time frame, and we’ll have an unexpected day off. We promise to take that 50% and spend it on beer on that day. You will probably receive an email containing pictures of all the fun you missed. There will be NO REFUNDS if you cancel within 72 hours or stand us up. Nobody likes to be stood up, but we promise to once again spend your money on beer to make ourselves feel better. We will probably send you the same email, but with even more pictures. 

Q: What if I’m not drinking?
A: Your restraint will be applauded, and you will also be given a free unicorn horn to wear during the tour. The main reason this is not an "all-inclusive" tour is because of you, the non-drinker! That's why everyone will be on their own tabs, so everyone can get as much or as little as they want. If you are on an upgraded tour that includes a pint or flight, then you gotta take one for the team here. Give your beer to a friend or a lucky stranger, drink your kombucha, and have fun with your friends!

Q: What if I’m already drunk before the tour starts?
A: No jokes here. You won’t be allowed on the tour and won’t be given a refund. While we do like to have fun, we will not put the other riders, our brewery partners, or ourselves at this kind of risk. Also, if you become intoxicated to the point that you are disruptive to the other riders or brewery patrons, you will be ejected from the tour without a refund. This is at the complete discretion of the driver and guide and would be absolutely terrible. Simply put, don’t be that guy or gal. There are other tours for this type of thing, but we guarantee you that we are not it.

Q: Do I need to bring anything?
A1: If you purchased a brewhouse tour: Operating brewhouses are industrial areas, and as such require CLOSED TOE SHOES. If you chose to not wear them, you probably won’t get to go back and enjoy this experience, and that would be a shame. If safety glasses are required, they will provide those for you.

A2: You will need to show PROPER ID prior to boarding, and some of the taprooms we visit may want to see it also.

A3: MONEY is not a bad idea, but you probably already knew that. Everyone will be on their own tabs. If you purchase beer-to-go or souvenir items (which we also love seeing), then we will reward you with a super fancy reusable swag bag to carry all your sweet stuff. Also, if you had an amazing time, our guides and drivers love cash tips! It helps pay for things, like things and stuff.

Q: What about tipping? If so, to whom shall I throw my dollars at?
A: It’s so very cool that you thought of this! Service industry jobs are tough in normal times, and especially so now. Please consider that when tipping your servers. Also, if you had a super fun time, our guides and drivers love cash tips! It helps pay for things, like things and stuff. Beer tips are pretty excellent as well. So is Venmo. CashApp is pretty cool too. You get it.

Q: Is the ATX Beer Bus wheelchair accessible?
A: Unfortunately we are not wheelchair accessible at this time.

Q: Can we bring our own beer, liquor, food, or coolers on the Beer Bus?
A1: Beer - Yes, you can drink beer on the Bus! But, consider these things when deciding how much (if any) beer to bring:
     1) We will be visiting 3 or 4 places that will have all of the beverages you need, and you will be drinking for a few hours
     2) If we are going out to the Hill Country or out of town, only the first and last legs of the run will be long enough to actually enjoy a beer. Commutes between stops are typically only
5-15 mintes. If you are taking the 15 minute increment as a challenge, please bring your brand new pledge pin from your new fraternity so we can all marvel at its marvelousness.
     3) You will always need less than you think. No tour group that has brought beer has actually finished it. Not one, not yet. Also, if you are being dropped off somewhere public, you're
not going to be able to take it with you. Hmm, give it some thought.

A2: Liquor - No, no, and some more no. We’re here to appreciate and enjoy beer, not race each other to pass out time. Also, please see the "What if I'm already drunk?" answer below.
A3: Drugs - Seriously? C'mon. None of them pair well with an extended drinking session. No, they don't. Not even if you think they do.

A4: Food - Light snacks (typically pretzels) will be provided onboard, and most stops will have food options. Some of Austin’s best food trucks are located at our breweries. If you would like for one of our stops to offer a more substantial food menu, we can work that out while we're customizing your tour. You can even pick whether it is the first or last stop, or whichever. However, if you want to bring your own, feel free, but be considerate of those around you. If you plan on bringing a bucket of delicious fried chicken onboard and filling the bus with that sweet aroma, you also better plan on passing that bucket around!

A5: Coolers - There is a cooler provided onboard to store your beer-to-go purchases. However, if you really feel the need to bring a small cooler, we can probably work with that. Depending upon how large your group is, it may end up being your lap or foot cooler. So maybe it’s best to just use ours.

Q: Is this a “Party Bus?”
A: No, this is a tour. While we very much want you to have fun (and you will!), we pride ourselves in the educational aspect of our operation and greatly respect our brewery partners. Believe us when we tell you that the staff of any establishment groans when they see a bus load of drunks roll up to their door. We don’t do that.

Q: Do you accommodate groups?
A: Absolutely! Our Sprinter holds up to 14 people, but we can accommodate groups of up to 26 people.

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